FREQUENTLY ASKED QUESTIONS (FAQ)
1. What services does Set In Stone Memorial Home offer?
We offer complete funeral and memorial services, including funeral arrangements, burial coordination, funeral packages, transport, catering and grocery support, coffins and caskets, tombstone design and installation, and unveiling coordination.
2. Do you offer funeral packages?
Yes. We offer the following packages:
- Silver Package – R250
- Gold Package – R360
- Platinum Package – R440
All packages can be customised.
3. Can we customise a funeral package?
Yes. Packages are flexible and can be adjusted to meet family, cultural, or religious needs.
4. Do you provide tombstones?
Yes. We provide tombstone design, supply, installation, and unveiling coordination.
5. Do you operate a mortuary?
We currently operate as a funeral arrangement and memorial services provider and coordinate with approved partners where necessary.
6. How soon can arrangements be made?
Arrangements can begin immediately after contact.
7. Do you provide funeral transport?
Yes. We provide hearses, family vehicles, and mourner transport.
8. Do you provide catering and groceries?
Yes. Catering and grocery support are available.
9. Are your services culturally sensitive?
Yes. We respect all cultural and religious traditions.
10. How do we make payment?
Payment terms are discussed during consultation with transparent pricing.
11. Do you work with burial societies?
Yes. We work with burial societies and community organisations.
12. Where are you located?
We operate within South Africa. Contact us for service areas.
13. How do we contact you?
Via phone, WhatsApp, or email.
14. Is personal information kept confidential?
Yes. All information is handled in line with POPIA and our Privacy Policy.
Information
Set In Stone Burial Society provides funeral benefits in the form of services, subject to membership rules, waiting periods, and contribution compliance. This is not an insurance product and no cash benefits are payable.
Contacts Details
Call Centre: +27 10 6343 266
Email: info@setinstonememorial.co.za
Office Address:
8 Incubation Drive Riverside View, Fourways, 2091
Open
Monday-Friday:
08:00 - 15:30
Saturday-Sunday:
08:00 - 13:30